Terms of Service

Last updated: December 9, 2025

Please read these Terms of Service ("Terms") carefully before using KieMonitor.io ("Service", "we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

1. Acceptance of Terms

By creating an account, accessing, or using KieMonitor.io, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and KieMonitor.io.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Service

KieMonitor.io provides a platform for monitoring and managing Kie.ai video rendering tasks. Our Service includes:

  • Real-time task monitoring and status updates
  • Callback integration for Kie.ai video generation tasks
  • Video storage and management capabilities
  • Task history tracking and analytics
  • Subscription-based access with tiered plans

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

3. User Accounts and Registration

To use certain features of the Service, you must register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information as necessary
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Subscription Plans and Billing

Subscription Tiers

We offer multiple subscription plans with different features and usage limits. Your subscription tier determines the number of tasks, history records, and other features available to you.

Billing

Subscription fees are billed in advance on a monthly basis. By subscribing, you authorize us to charge your payment method for the subscription fee and any applicable taxes.

Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel your subscription before the renewal date. You can cancel your subscription at any time through your dashboard.

Refunds

Refund policies are determined on a case-by-case basis. Generally, we do not provide refunds for partial subscription periods, but we may make exceptions for extenuating circumstances.

Price Changes

We reserve the right to modify subscription prices at any time. Price changes will be communicated to you in advance and will apply to subsequent billing periods.

5. Acceptable Use Policy

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Violate or infringe upon the rights of others, including intellectual property rights
  • Transmit any harmful, malicious, or offensive content
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use automated systems to access the Service without authorization
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Resell, sublicense, or otherwise distribute access to the Service
  • Exceed the usage limits of your subscription tier
  • Use the Service to store or transmit content that violates third-party rights

Violation of this Acceptable Use Policy may result in immediate termination of your account and access to the Service.

6. Intellectual Property

Service Ownership

The Service, including all content, features, functionality, and technology, is owned by KieMonitor.io and is protected by copyright, trademark, and other intellectual property laws.

User Content

You retain ownership of any content you upload, store, or transmit through the Service. By using the Service, you grant us a limited, non-exclusive license to store, process, and display your content solely for the purpose of providing the Service to you.

Feedback

Any feedback, comments, or suggestions you provide regarding the Service may be used by us without restriction or compensation to you.

7. Third-Party Services

Our Service integrates with third-party services, including Kie.ai, authentication providers, and cloud storage services. Your use of these third-party services is subject to their respective terms of service and privacy policies.

We are not responsible for the availability, accuracy, or reliability of third-party services. Any issues with third-party services should be directed to the respective service provider.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KIEMONITOR.IO AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure, or that defects will be corrected. We do not warrant the accuracy, completeness, or usefulness of any information provided through the Service.

10. Indemnification

You agree to indemnify, defend, and hold harmless KieMonitor.io and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or relating to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any content you submit, post, or transmit through the Service

11. Termination

Termination by You

You may terminate your account at any time by canceling your subscription and deleting your account through your dashboard settings.

Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms or engage in conduct that we determine is harmful to the Service or other users.

Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete your account data and content, though we may retain certain information as required by law or for legitimate business purposes.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which KieMonitor.io operates, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration, except where prohibited by law.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date.

Your continued use of the Service after any changes to these Terms constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and KieMonitor.io regarding the Service and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

KieMonitor.io

Email: legal@kiemonitor.io

We will respond to your inquiry within a reasonable timeframe.